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National Public Safety Telecommunications Week: April 13-19

   This is National Public Safety Telecommunications Week. It's dedicated to honoring the many telecommunications professionals who aid in providing 911 emergency assistance.

   The Emergency Communications Center strives to keep up with the demands of the public safety departments in Bladen County and the people they serve. In an emergency, minutes can count and the Communication Officers with Emergency Communications know this.

   Every day, people depend on the skill, expertise and commitment of public safety telecommunications professionals who answer emergency calls, dispatch emergency professionals and equipment, and provide moral support to citizens in distress.

   Emergency Communications dispatchers must also monitor radio traffic from field units, respond to their individual requests, and still answer the 911 and non-emergency lines. These professionals must make critical, split-second decisions and remain poised under extreme pressure. Often, they make the difference between life and death. They strive to dispatch each emergency call as quickly as possible, send the correct first responder, and assist the responding public safety professionals in any way.

   These simple tips could save a life when dialing 911:

   Stay calm and speak clearly

   Give the specific location of the emergency (address, street intersection, landmarks, highway mile marker), your phone number, the nature of the emergency and the type of assistance needed.

   Stay on the line until the Communication Officer has obtained all of the information that is needed.

   If the signal is lost and you are disconnected, call back right away.

   If you dial 911 by mistake, stay on the line. We want to make sure you are safe and need to confirm that you do not require a first responder.

  

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